What to Expect During Your First Veterinary Visit
1. Arriving at Our Clinic
We request that you arrive 10 minutes early to fill out our New Patient Form or fill it out online in advance.
One of our team members will be sure to greet you upon your arrival, and you will be guided to an exam room and seen as soon as the veterinarian becomes available. We strive to see all clients and companions on time.
2. Meet Your Furry Friend's New Veterinarian
Your veterinarian will introduce themself and become acquainted with your companion. They will discuss your furry companion's previous medical history and any concerns you have. You are also welcome to ask any questions you may have during this time.
3. Exam, Diagnosis & Treatment
Once your furry companion has been assessed, we will provide you with a diagnosis and options for treatment.
After we finish, we will create a chart outlining your pet's treatment plan. We will keep this information on hand for future visits.
Our Pet Care Philosophy
At Northside Veterinary Clinic, our dedicated team of passionate veterinary professionals and caring support staff shares an immense love for all animals. We approach every furry friend as if they were a beloved member of our own family, believing in the importance of providing compassionate care to every companion.
Hospital FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your furry companion. We accept payment by cash, Interac, Visa, Mastercard, and American Express.
- Are there payment plans available for my pet’s care?
- Should I call ahead to book an appointment?
Yes, please call us ahead of time to schedule any veterinary care or visits that your pet needs.
If your pet needs emergency care during our regular business hours, please contact us right away.
- What types of animals do you treat?
We take care of small domestic pets such as cats and dogs, and exotic pets such as rabbits and pocket pets.
- Can you help with my pet insurance?
Our team would be happy to help you complete your pet insurance claim. Speak with our support staff today.